It’s official: don’t believe anything you read about a product on ebay

Posted on August 3rd, 2011 by whinger. Filed under Uncategorized.

So I had an online chat with an ebay support representative about the fact that ebay’s “detailed item information” boxes, which are provided automatically by ebay, often actually contain incorrect information.

The response:
“we always advise buyers to contact the selelr (sic) directly if they have any clarification on the item listed”

Nice. So I’m supposed to assume that everything is untrue, and if I actually care about the thing that’s listed I should check with the seller, otherwise ebay will disclaim all responsibility.

As an aside, I also like the fact that if someone sells you something in auction, and it turns out not to be as described, ebay’s own recommendation is that you should cover the cost of returning the item.

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